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Hi,
We’ve identified and resolved the issue.
The root cause was the UserSsoLifetime setting for our client (in the Clients table) being set to 0.
What UserSsoLifetime does
UserSsoLifetime limits how long an existing user session can be reused for Single Sign-On (SSO) with a given client.
NULL (or not set): no client-specific SSO limit; the user’s existing session can be reused as long as it’s valid.
A positive number (seconds): reuse is allowed up to that duration since the user’s original authentication.
0: reuse is never allowed; the user must re-authenticate for that client every time.

Why it “glitched”
With UserSsoLifetime = 0, IdentityServer consistently prompted for login again at t…

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@musaDiplomat
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@maartenba
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