Demo app always crashes with restricted battery settings

[KUZYAVA]

Describe the bug

The demo app from the Google Play Store (https://play.google.com/store/apps/details?id=io.getstream.video.android) crashes when backgrounding (minimizing/hiding) the app under specific conditions.

Steps to Reproduce:

1. In the Android device settings, configure the following for the demo app:
   • Battery: Set to "Restricted"
   • Picture-in-picture: Set to "Not allowed"

2. Open the demo app.

3. Tap "Start a New Call."

4. Tap "Start a test call."

5. After the call is launched and running, minimize (hide) the demo app.

6. Observe the app crash.

Observed Result:

The app crashes with the following exception:

E FATAL EXCEPTION: main
Process: io.getstream.video.android.dogfooding.debug, PID: 461
android.app.RemoteServiceException$CannotPostForegroundServiceNotificationException: Bad notification for startForeground
at android.app.ActivityThread.throwRemoteServiceException(ActivityThread.java:2469)
at android.app.ActivityThread.-$$Nest$mthrowRemoteServiceException(Unknown Source:0)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2820)
at android.os.Handler.dispatchMessage(Handler.java:107)
at android.os.Looper.loopOnce(Looper.java:257)
at android.os.Looper.loop(Java.java:342)
at android.app.ActivityThread.main(ActivityThread.java:9638)
at java.lang.reflect.Method.invoke(Native Method)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:619)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:929)

Additional Information:

• I also generated an APK (demo-app, developmentDebug) from the GitHub repository (https://github.com/GetStream/stream-video-android/tree/develop/demo-app) and was able to reproduce the crash.
• I also reproduced the crash, though less frequently, when Picture-in-picture was set to "Allowed".

Devices Tested:

• SM-A536E/DS, Android 15
• SM-S926B, Android 15
• SM-S921B, Android 15

Video:

2025-10-20.15.34.07.mp4

Possible Cause:

I suspect the crash might be related to CallStyle.forOngoingCall

[aleksandar-apostolov]

Hi @KUZYAVA

Thanks for the report.

I suspect the reason is that you cannot run a foreground service from the background in a restricted mode. Let me check this on my side. I am wondering what the behaviour should be in this case i.e. we cannot keep the call since the service is gone, I guess we should leave.

Regards,
Alex

[KUZYAVA]

It's strange that the crash doesn't occur when I use addAction(getLeaveAction(hangUpIntent)) instead of setStyle(CallStyle.forOngoingCall