diff --git a/releases/unreleased/error-of-duplicated-identities-fixed-during-the-import.yml b/releases/unreleased/error-of-duplicated-identities-fixed-during-the-import.yml
new file mode 100644
index 00000000..72d4bb83
--- /dev/null
+++ b/releases/unreleased/error-of-duplicated-identities-fixed-during-the-import.yml
@@ -0,0 +1,9 @@
+---
+title: Error of duplicated identities fixed during the import
+category: fixed
+author: Santiago Dueñas <sduenas@bitergia.com>
+issue: null
+notes: >
+  Duplicated identities found during the import process
+  weren't property handled which made the process to
+  stop with an exception.
diff --git a/sortinghat/core/importer/backend.py b/sortinghat/core/importer/backend.py
index a418cc4c..33cee083 100644
--- a/sortinghat/core/importer/backend.py
+++ b/sortinghat/core/importer/backend.py
@@ -23,14 +23,14 @@
 
 import sortinghat.core.importer.backends
 from grimoirelab_toolkit.introspect import inspect_signature_parameters
-from .. import api, db
+from .. import api
 from ..errors import (LoadError,
                       InvalidValueError,
                       AlreadyExistsError,
                       NotFoundError,
                       DuplicateRangeError)
 from ..importer.utils import find_backends
-from ..models import MIN_PERIOD_DATE, MAX_PERIOD_DATE
+from ..models import MIN_PERIOD_DATE, MAX_PERIOD_DATE, Identity
 
 logger = logging.getLogger(__name__)
 
@@ -152,7 +152,10 @@ def __load_identities(self, identities):
             except InvalidValueError as e:
                 logger.warning(str(e))
             except AlreadyExistsError as e:
-                stored_identity = db.find_identity(e.eid)
+                stored_identity = Identity.objects.get(source=identity.source,
+                                                       email=identity.email,
+                                                       name=identity.name,
+                                                       username=identity.username)
                 stored_uuid = stored_identity.individual.mk
 
                 if not uuid: