|
| 1 | +# Overview of Our Policies and How We Enforce Them |
| 2 | + |
| 3 | +Pub.dev is the official package repository for Dart and Flutter apps. |
| 4 | +We strive to support the publication of packages in a manner that is |
| 5 | +trustworthy, and works for our users. |
| 6 | +The [Pub.dev Policy][1] describes our policies around acceptable use of our |
| 7 | +services. |
| 8 | +These policies are designed to ensure a safe and positive experience for our |
| 9 | +users and abide by applicable laws. |
| 10 | +This Help article provides additional information on how we enforce these |
| 11 | +policies. |
| 12 | + |
| 13 | +The Pub.dev Policy prohibits content that is harmful to our users or others |
| 14 | +(including name squatting, trademark and copyright infringement, and harmful or |
| 15 | +deceptive content). |
| 16 | +Please use the "Report package" link at the bottom of each package page to |
| 17 | +report illegal content and policy violations. |
| 18 | + |
| 19 | +To ensure efficient review of your policy complaint, please provide the name, |
| 20 | +role and contact information of the person initiating the complaint, |
| 21 | +a description of and link to the material, and URLs and package names for all |
| 22 | +packages related to the complaint. |
| 23 | +We cannot take action on incomplete complaints. |
| 24 | + |
| 25 | +Pub.dev moderators conduct human reviews of all reported content. |
| 26 | +When assessing content to determine whether it violates our policies, we take |
| 27 | +various information into consideration when making a decision, |
| 28 | +such as package information (including contents of package archives), |
| 29 | +publisher and account information (including past history of policy violations), |
| 30 | +and other information provided through reporting mechanisms. |
| 31 | + |
| 32 | +We take action on content that violates our policies and is harmful to users |
| 33 | +and the overall pub.dev ecosystem. |
| 34 | +If your account or content are found to be in violation, we may: |
| 35 | + |
| 36 | + * Remove or limit the visibility of the material |
| 37 | + * Temporarily or permanently suspend your access to pub.dev |
| 38 | + * Report illegal materials to appropriate law enforcement authorities |
| 39 | + |
| 40 | +If content is removed or restricted from pub.dev, it is removed or |
| 41 | +restricted globally and indefinitely by default. |
| 42 | +Egregious violations of our policies may result in more significant enforcement |
| 43 | +repercussions, including but not limited to an immediate ban and escalation to |
| 44 | +law enforcement authorities. |
| 45 | + |
| 46 | +## How to Appeal a Content Moderation Decision |
| 47 | +If you report content or an account, or your content or account was actioned |
| 48 | +against, you will receive a notification about the type of enforcement and |
| 49 | +the reasoning for any enforcement action taken. |
| 50 | +The notification will also contain a link to submit an appeal of our decision |
| 51 | +if you believe it was a mistake. |
| 52 | +Appeals may not be available in all circumstances |
| 53 | +(e.g., certain court ordered removals). |
| 54 | + |
| 55 | +Appeals must be submitted within six months of the content moderation decision. |
| 56 | +When submitting an appeal, be sure to include sufficient facts and evidence |
| 57 | +necessary to show why our decision was in error. |
| 58 | +Appeals that do not include such information, and/or simply restate the facts |
| 59 | +and evidence stated in the initial report will be denied. |
| 60 | +We reserve the right to take action against users who abuse our appeals |
| 61 | +processes, including temporarily or permanently suspending a user’s ability to |
| 62 | +submit further appeals if that user makes claims that are spammy, |
| 63 | +use inappropriate language, or are otherwise manifestly unfounded. |
| 64 | + |
| 65 | +Once we’ve reviewed your appeal, we’ll communicate the outcome to you. |
| 66 | +If we agree with your appeal, we’ll take appropriate action to reverse our |
| 67 | +prior decision. |
| 68 | + |
| 69 | +If you’re covered by the European Union’s Digital Services Act (“DSA”), |
| 70 | +the option to refer your complaint to a certified out-of-court dispute |
| 71 | +settlement body may also be available to you. |
| 72 | +[Learn more about the European Union’s DSA][2]. |
| 73 | +If you have legal questions or wish to examine other remedies that may be |
| 74 | +available to you, including the option of referring this matter to a court, |
| 75 | +you may wish to speak to your own lawyer. |
| 76 | + |
| 77 | +[1]: /policy |
| 78 | +[2]: https://support.google.com/european-union-digital-services-act-redress-options |
0 commit comments