Documentation update to reflect Rabbit Air 2 app

[EveryAmp]

Feedback

When opening the Rabbit Air app, it now prompts the user to install the Rabbit Air 2 app which is not compatible with the current setup instructions.

URL

https://www.home-assistant.io/integrations/rabbitair/

Version

2025.10.1

Additional information

No response

[home-assistant]

Hey there @rabbit-air, mind taking a look at this feedback as it has been labeled with an integration (rabbitair) you are listed as a code owner for? Thanks!

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[EveryAmp]

Rabbit Air support provided the following steps which worked for me:

To find the access key on Rabbit Air 2.0 app.

1. Go into the "rename device" screen.
2. Then tap on the "Device serial number:... " area multiple times.
3. There is a drop down to show id and user key.
4. If this is not showing up or if it says it's "undefined" for whatever reason, then you will need to unpair and pair unit again to the Rabbit Air 2 app.
5. Repeat 1-3 after the unit has been unpaired and repaired to the app.