Skip to content

iOS app freeze after startup on iPhone 6s 7 11 #21954

@xuefer

Description

@xuefer

disabling the new beta timeline avoid the free. it require a really fast fingers to do the 4 tapping to turn if off

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

app freeze after refresh.

The OS that Immich Server is running on

gentoo with kernel 6.15.11

Version of Immich Server

v1.142.0
v2.0.1

Version of Immich Mobile App

v1.142.0
v2.0.0 build 229

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

iPhone 6s running ios 15.8.3

Your docker-compose.yml content

irrelevant

Your .env content

irrelevant

Reproduction steps

  1. login (skip this step if logged in already)
  2. just launch the app
  3. wait for the spinning icon (refresh icon left of the backup setting button) to stop

wipe the app and try again, still reproduced

Relevant log output

server side

[Nest] 10632  - 09/14/2025, 7:39:24 PM   DEBUG [Api:LoggingInterceptor~2cplberb] POST /api/auth/validateToken 200 0.42ms 172.16.26.45
[Nest] 10632  - 09/14/2025, 7:39:24 PM   DEBUG [Api:LoggingInterceptor~wnojmulc] GET /api/users/me/preferences 200 4.34ms 172.16.26.45
[Nest] 10632  - 09/14/2025, 7:39:24 PM   DEBUG [Api:LoggingInterceptor~nfhvbf08] GET /api/users/me 200 12.14ms 172.16.26.45
[Nest] 10632  - 09/14/2025, 7:39:24 PM   DEBUG [Api:LoggingInterceptor~lsctfnor] GET /api/server/version 200 0.98ms 172.16.26.45
[Nest] 10632  - 09/14/2025, 7:39:24 PM   DEBUG [Api:LoggingInterceptor~dt2krdbz] GET /api/server/features 200 17.68ms 172.16.26.45
[Nest] 10632  - 09/14/2025, 7:39:24 PM     LOG [Api:EventRepository] Websocket Connect:    VP0tl5eFEKYPTbzYAAAF
[Nest] 10632  - 09/14/2025, 7:39:24 PM   DEBUG [Api:LoggingInterceptor~u8715is3] GET /api/server/config 200 25.67ms 172.16.26.45
[Nest] 10632  - 09/14/2025, 7:40:09 PM     LOG [Api:EventRepository] Websocket Disconnect: VP0tl5eFEKYPTbzYAAAF

client side:
no idea how to get log

Additional information

is iOS 15.8.3 no longer supported? or the ancient iPhone 6s no longer supported?

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    Status

    Backlog

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions