[Bug]: Palo Alto PANOS failed to parse interfaces #992
Description
Suzieq version
0.24.0
Install Type
container
Python version
3.9
Impacted component
sq-poller
Steps to Reproduce
Palo Alto Firewall:
family: 400
model: PA-450
cloud-mode: non-cloud
sw-version: 10.1.13
suzieq@af00969a6adb:~$ sq-poller -I inventory_panos.yml
2025-07-23 17:10:13,054 - suzieq.poller.controller - WARNING - log level WARNING
| 2025-07-23 17:10:13,061 - suzieq.poller.controller - INFO - |
|---|
| SuzieQ Poller Controller v0.24.0 |
| Python version: 3.9.21 (main, Apr 8 2025, 01:36:54) |
| [GCC 10.2.1 20210110] |
| Platform: Linux-3.10.0-1160.119.1.el7.tuxcare.els18.x86_64-x86_64-with-glibc2.31 |
| CPU: Intel(R) Xeon(R) Gold 6226R CPU @ 2.90GHz 8 cores - freq. 0.00Mhz - 0.00Mhz |
| CPU load 1m, 5m, 15m: 0.2%, 1.5%, 2.0% |
| Memory: total: 16555405312, available: 9705873408 |
| ----------------------------------------------------- |
| 2025-07-23 17:10:13,061 - suzieq.poller.controller - WARNING - Minimum recommended system spec is a modern i7-equivalent or higher with 4 cores and 16 GB RAM |
| [COALESCER]: ERROR: Another coalescer process present |
| 2025-07-23 17:10:14,212 - suzieq.poller.worker.coalescer_launcher - WARNING - There is a running coalescer instance, let's try again later |
| [WORKER 0]: 2025-07-23 17:10:14,396 - suzieq.poller.worker - WARNING - log level WARNING |
| [WORKER 0]: 2025-07-23 17:10:14,397 - suzieq.poller.worker - INFO - |
| [WORKER 0]: |
| [WORKER 0]: SuzieQ Poller Worker v0.24.0 |
| [WORKER 0]: Python version: 3.9.21 (main, Apr 8 2025, 01:36:54) |
| [WORKER 0]: [GCC 10.2.1 20210110] |
| [WORKER 0]: |
| [WORKER 0]: 2025-07-23 17:10:14,784 - suzieq.poller.worker.nodes.node - WARNING - panos supplied for 10.76.7.35:443 |
| [WORKER 0]: 2025-07-23 17:10:21,756 - suzieq.poller.worker.services.service - ERROR - Processing data failed for service arpnd on node iad1-lab-pa450-01 |
| [WORKER 0]: Traceback (most recent call last): |
| [WORKER 0]: File "/usr/local/lib/python3.9/site-packages/suzieq/poller/worker/services/service.py", line 852, in run |
| [WORKER 0]: result = self.process_data(output) |
| [WORKER 0]: File "/usr/local/lib/python3.9/site-packages/suzieq/poller/worker/services/service.py", line 477, in process_data |
| [WORKER 0]: return self.clean_data(result, data) |
| [WORKER 0]: File "/usr/local/lib/python3.9/site-packages/suzieq/poller/worker/services/service.py", line 536, in clean_data |
| [WORKER 0]: processed_data = dev_clean_fn(processed_data, raw_data) |
| [WORKER 0]: File "/usr/local/lib/python3.9/site-packages/suzieq/poller/worker/services/arpnd.py", line 120, in _clean_panos_data |
| [WORKER 0]: state = entry.get("state", "").lower() |
| [WORKER 0]: AttributeError: 'NoneType' object has no attribute 'lower' |
| [WORKER 0]: 2025-07-23 17:10:23,055 - suzieq.poller.worker.services.service - ERROR - Processing data failed for service interfaces on node iad1-lab-pa450-01 |
| [WORKER 0]: Traceback (most recent call last): |
| [WORKER 0]: File "/usr/local/lib/python3.9/site-packages/suzieq/poller/worker/services/service.py", line 852, in run |
| [WORKER 0]: result = self.process_data(output) |
| [WORKER 0]: File "/usr/local/lib/python3.9/site-packages/suzieq/poller/worker/services/service.py", line 477, in process_data |
| [WORKER 0]: return self.clean_data(result, data) |
| [WORKER 0]: File "/usr/local/lib/python3.9/site-packages/suzieq/poller/worker/services/service.py", line 536, in clean_data |
| [WORKER 0]: processed_data = dev_clean_fn(processed_data, raw_data) |
| [WORKER 0]: File "/usr/local/lib/python3.9/site-packages/suzieq/poller/worker/services/interfaces.py", line 1002, in _clean_panos_data |
| [WORKER 0]: j = loads(d) |
| [WORKER 0]: File "/usr/local/lib/python3.9/json/init.py", line 346, in loads |
| [WORKER 0]: return _default_decoder.decode(s) |
| [WORKER 0]: File "/usr/local/lib/python3.9/json/decoder.py", line 337, in decode |
| [WORKER 0]: obj, end = self.raw_decode(s, idx=_w(s, 0).end()) |
| [WORKER 0]: File "/usr/local/lib/python3.9/json/decoder.py", line 355, in raw_decode |
| [WORKER 0]: raise JSONDecodeError("Expecting value", s, err.value) from None |
| [WORKER 0]: json.decoder.JSONDecodeError: Expecting value: line 1 column 78 (char 77) |
Expected Behavior
Have the interfaces
Observed Behavior
ERROR - Processing data failed for service interfaces