Establishing process

[practicalli-johnny]

A process is using the tools and techniques that are effective for your team and organisation

Process is a way to communicate and share practices and workflows across the organisation

Process should not be ridged and inflexible

Case studies

Reinventing the process Brittas insurance experience

• no understanding of what a process is
• process workshop biased toward product management
• no understanding of value proposition of company

Result
Reinvented the same process (Prince2) with a company name