Issue with events not being sent

[DrChrispoper]

Just as an FYI for anyone looking for a fix for this issue.

I've updated to RN 0.79.3 and my events were not being sent.
I was using the @segment/analytics-react-native-plugin-advertising-id plugin, version 1.3.4.
Updating to 1.3.5 fixed it, though there are no release notes for that version or what might have broken.

So for anyone having the same issue. Try to update that plugin.

[sunitaprajapati89]

Thanks for sharing this, and glad to hear updating to 1.3.5 resolved the issue !
Apologies for the missing release notes — we appreciate your patience !

[DrChrispoper]

Actually, the events are not sent on Android. @sunitaprajapati89

[danger9224]

@sunitaprajapati89 I'm also facing the same issue. When the AdvertisingIdPlugin() is added, no events are being sent. I'm using the following versions:

"@segment/analytics-react-native": "^2.21.2",
"@segment/analytics-react-native-plugin-advertising-id": "^1.3.5",
"@segment/sovran-react-native": "^1.1.3",

[renanbronchart]

Same for me

[renanbronchart]

@sunitaprajapati89 or @alanjcharles can you reopen the issue?
Update to 1.3.5 doesn't fix this issue as @DrChrispoper told you here.

[sunitaprajapati89]

@renanbronchart : I think you raised a new ticket here . Thanks for reaching out to us. I am looking into it.

[sunitaprajapati89]

@DrChrispoper : We tried to reproduce the issue with example application provided in the github repo. It's working fine. I have attached package.json and events on debugger for both the cases when adTracking is enabled/disabled

Please check below things at your end once

• You have added right permission to AndroidManifest.xml
• added right dependency in build.gradle file

[renanbronchart]

Hey @sunitaprajapati89 , thanks for your reply.
What I'm supposed to add in AndroidManifest.xml and build.gradle file?
I've never changed anything of the configuration. All worked good before upgrade of ReactNative.
And now, after the upgrade to 0.76.9, there is a problem with Advertising plugin.

PS: We can close the other issue if it's simpler for your github issues organisation.

[sunitaprajapati89]

@renanbronchart : The issue with the Advertising ID not working after upgrading to React Native 0.76.9 could stem from several factors, particularly related to changes in the Android platform, React Native’s new architecture, or library-specific configurations.

Please do following at your end and see if it works

• Add <uses-permission android:name="com.google.android.gms.permission.AD_ID"/> in AndroidManifest.xml
• Add implementation 'com.google.android.gms:play-services-ads-identifier:18.2.0' under dependencies in android/app/build.gradle

Also, please go through this

[renanbronchart]

@sunitaprajapati89 thanks for your reply.
I've followed and tested a lot after your message with the permissions and dependencies. But the same than before.

When I revert the React Native version it works.
So there would be another thing which block that.

My RN version is 0.76.9

Here all my dependencies:

  "dependencies": {
    "@aws-amplify/ui": "^5.6.8",
    "@aws-amplify/ui-react": "^5.0.3",
    "@d11/react-native-fast-image": "^8.9.2",
    "@gorhom/bottom-sheet": "^5.1.6",
    "@growthbook/growthbook-react": "^1.4.1",
    "@notifee/react-native": "^9.1.8",
    "@react-native-async-storage/async-storage": "^2.2.0",
    "@react-native-clipboard/clipboard": "^1.14.1",
    "@react-native-community/blur": "^4.4.1",
    "@react-native-community/netinfo": "^11.3.2",
    "@react-native-firebase/analytics": "^21.6.1",
    "@react-native-firebase/app": "^21.6.1",
    "@react-native-firebase/messaging": "^21.6.1",
    "@react-native-masked-view/masked-view": "^0.3.1",
    "@react-navigation/bottom-tabs": "^6.6.1",
    "@react-navigation/elements": "^1.3.31",
    "@react-navigation/material-top-tabs": "^6.6.14",
    "@react-navigation/native": "^6.1.18",
    "@react-navigation/stack": "^6.4.1",
    "@reduxjs/toolkit": "^2.2.6",
    "@revolist/react-datagrid": "^4.15.7",
    "@revolist/revogrid": "^4.15.7",
    "@revolist/revogrid-column-select": "^3.1.9",
    "@segment/analytics-react-native": "^2.21.2",
    "@segment/analytics-react-native-plugin-advertising-id": "^1.3.5",
    "@segment/analytics-react-native-plugin-amplitude-session": "^0.4.1",
    "@segment/analytics-react-native-plugin-appsflyer": "0.8.0",
    "@segment/analytics-react-native-plugin-firebase": "^0.4.3",
    "@segment/analytics-react-native-plugin-idfa": "^0.7.2",
    "@segment/sovran-react-native": "^1.1.3",
    "@sentry/react-native": "^6.20.0",
    "@stripe/stripe-react-native": "^0.39.0",
    "algoliasearch": "^4.24.0",
    "amazon-cognito-identity-js": "^6.3.13",
    "aws-amplify": "^5.3.19",
    "aws-amplify-react-native": "^7.0.8",
    "buffer": "^6.0.3",
    "date-fns": "^4.1.0",
    "dayjs": "^1.11.12",
    "eventsource": "^2.0.2",
    "firebase": "^11.1.0",
    "graphql": "^15.8.0",
    "jspdf": "^3.0.1",
    "jspdf-autotable": "^5.0.2",
    "lodash": "^4.17.21",
    "lodash.debounce": "^4.0.8",
    "papaparse": "^5.5.3",
    "patch-package": "^8.0.0",
    "path": "^0.12.7",
    "process": "^0.11.10",
    "react": "18.3.1",
    "react-datepicker": "^8.3.0",
    "react-dom": "18.3.1",
    "react-icons": "^5.5.0",
    "react-instantsearch-native": "^6.40.4",
    "react-is": "18.3.1",
    "react-native": "0.76.9",
    "react-native-appsflyer": "^6.14.3",
    "react-native-bootsplash": "^6.1.3",
    "react-native-check-version": "^1.1.1",
    "react-native-config": "^1.5.2",
    "react-native-crisp-chat-sdk": "^0.16.1",
    "react-native-device-info": "^11.1.0",
    "react-native-gesture-handler": "^2.28.0",
    "react-native-get-random-values": "^1.11.0",
    "react-native-haptic-feedback": "^2.3.3",
    "react-native-image-picker": "^7.1.2",
    "react-native-image-resizer": "^1.4.5",
    "react-native-linear-gradient": "^2.8.3",
    "react-native-pager-view": "^6.4.1",
    "react-native-permissions": "^4.1.5",
    "react-native-phone-number-input": "^2.1.0",
    "react-native-pinchable": "^0.2.1",
    "react-native-radio-buttons-group": "^3.1.0",
    "react-native-reanimated": "3.17.5",
    "react-native-safe-area-context": "^4.10.8",
    "react-native-screens": "^3.32.0",
    "react-native-store-review": "^0.4.3",
    "react-native-tab-view": "^3.5.2",
    "react-native-ux-cam": "^6.0.0",
    "react-native-vector-icons": "^10.1.0",
    "react-native-video": "^6.14.0",
    "react-native-webview": "^13.10.5",
    "react-redux": "^9.1.2",
    "react-router-dom": "6.11.2",
    "react-spinners": "^0.17.0",
    "recharts": "^2.15.3",
    "redux": "^5.0.1",
    "redux-thunk": "^3.1.0",
    "reduxjs-toolkit-persist": "^7.2.1",
    "reselect": "^5.1.1",
    "stream": "^0.0.3",
    "styled-components": "^5.3.6",
    "styled-jsx": "5.1.2",
    "timers": "^0.1.1",
    "tslib": "^2.3.0",
    "uuid": "^10.0.0",
    "vite-plugin-node-polyfills": "^0.23.0",
    "xml2js": "^0.6.2"
  },
  "devDependencies": {
    "@aws-sdk/client-cognito-identity-provider": "^3.835.0",
    "@aws-sdk/client-dynamodb": "^3.658.0",
    "@aws-sdk/client-sns": "^3.658.0",
    "@aws-sdk/lib-dynamodb": "^3.658.0",
    "@babel/core": "^7.25.2",
    "@babel/plugin-transform-named-capturing-groups-regex": "^7.25.9",
    "@babel/preset-react": "^7.25.2",
    "@faker-js/faker": "^9.1.0",
    "@getbrevo/brevo": "^2.2.0",
    "@graphql-codegen/cli": "^5.0.2",
    "@graphql-codegen/typescript": "^4.0.9",
    "@graphql-codegen/typescript-graphql-request": "^6.2.0",
    "@graphql-codegen/typescript-operations": "^4.2.3",
    "@inquirer/checkbox": "^4.0.6",
    "@inquirer/confirm": "^5.1.3",
    "@inquirer/input": "^4.1.3",
    "@inquirer/prompts": "^7.2.3",
    "@inquirer/select": "^4.0.6",
    "@notionhq/client": "^2.2.15",
    "@nrwl/nx-cloud": "^19.1.0",
    "@nx/devkit": "19.8.6",
    "@nx/eslint": "19.8.6",
    "@nx/eslint-plugin": "19.8.6",
    "@nx/jest": "19.8.10",
    "@nx/js": "19.8.10",
    "@nx/playwright": "19.8.6",
    "@nx/react": "19.8.6",
    "@nx/react-native": "19.8.10",
    "@nx/vite": "19.8.6",
    "@nx/web": "19.8.6",
    "@nx/workspace": "19.8.6",
    "@parcel/watcher": "^2.4.1",
    "@playwright/test": "^1.36.0",
    "@react-native-community/cli": "15.0.1",
    "@react-native-community/cli-platform-android": "15.0.1",
    "@react-native-community/cli-platform-ios": "15.0.1",
    "@react-native/babel-preset": "^0.76.9",
    "@react-native/metro-config": "^0.76.9",
    "@rnx-kit/metro-resolver-symlinks": "^0.2.0",
    "@shelf/dynamodb-parallel-scan": "^3.9.2",
    "@shopify/shopify-api": "^11.4.1",
    "@slack/web-api": "^7.5.0",
    "@swc-node/register": "~1.9.1",
    "@swc/cli": "~0.3.12",
    "@swc/core": "~1.5.7",
    "@swc/helpers": "~0.5.11",
    "@testing-library/jest-native": "~5.4.3",
    "@testing-library/react": "15.0.6",
    "@testing-library/react-native": "^12.8.1",
    "@types/google.maps": "^3.58.0",
    "@types/jest": "^29.5.12",
    "@types/lodash": "^4.17.7",
    "@types/mime-types": "^2.1.4",
    "@types/node": "18.16.9",
    "@types/papaparse": "^5.3.16",
    "@types/react": "18.3.1",
    "@types/react-dom": "18.3.0",
    "@types/react-is": "18.3.0",
    "@types/react-native-vector-icons": "^6.4.18",
    "@types/styled-components": "5.1.26",
    "@types/uuid": "^10.0.0",
    "@types/xml2js": "^0.4.14",
    "@typescript-eslint/eslint-plugin": "^7.16.0",
    "@typescript-eslint/parser": "^7.16.0",
    "@vitejs/plugin-react": "^4.2.0",
    "@vitest/ui": "^1.3.1",
    "@woocommerce/woocommerce-rest-api": "^1.0.1",
    "add": "^2.0.6",
    "aws-sdk": "^2.1691.0",
    "axios": "^1.8.4",
    "babel-jest": "^29.7.0",
    "babel-plugin-styled-components": "1.10.7",
    "cheerio": "^1.0.0",
    "child_process": "^1.0.2",
    "copy-dynamodb-table": "^2.2.1",
    "crypto-js": "^4.2.0",
    "csv-parser": "^3.2.0",
    "csv-stringify": "^6.5.2",
    "csv-writer": "^1.6.0",
    "dotenv": "^16.4.5",
    "dynamodb-stream-algolia": "^1.2.0",
    "dynamodb-to-elasticsearch": "^0.2.1",
    "eslint": "~8.57.0",
    "eslint-config-prettier": "^9.0.0",
    "eslint-plugin-import": "2.30.0",
    "eslint-plugin-jsx-a11y": "6.7.1",
    "eslint-plugin-playwright": "^1.6.2",
    "eslint-plugin-react": "7.35.0",
    "eslint-plugin-react-hooks": "4.6.0",
    "eslint-plugin-testing-library": "^6.4.0",
    "fs": "^0.0.1-security",
    "got": "^13.0.0",
    "graphql-tag": "^2.12.6",
    "growthbook": "^0.2.3",
    "hermes-engine": "^0.11.0",
    "http": "^0.0.1-security",
    "https": "^1.0.0",
    "ini": "^5.0.0",
    "inquirer": "^11.0.2",
    "jest": "^29.7.0",
    "jest-environment-jsdom": "^29.7.0",
    "jest-environment-node": "^29.7.0",
    "jest-react-native": "18.0.0",
    "jsdom": "^26.1.0",
    "node": "^20.17.0",
    "node-fetch": "^3.3.2",
    "nx": "19.8.6",
    "objects-to-csv": "^1.3.6",
    "p-limit": "^6.2.0",
    "prettier": "^2.6.2",
    "puppeteer": "^24.6.1",
    "react-native-clean-project": "^4.0.3",
    "react-native-monorepo-tools": "^1.2.1",
    "react-native-svg": "15.12.0",
    "react-native-svg-transformer": "1.3.0",
    "react-native-web": "^0.19.11",
    "react-test-renderer": "18.3.1",
    "reactotron-react-native": "^5.1.8",
    "reactotron-redux": "^3.1.10",
    "sib-api-v3-sdk": "^8.5.0",
    "ts-jest": "^29.1.0",
    "ts-node": "10.9.1",
    "typescript": "~5.5.2",
    "util": "^0.12.5",
    "vite": "^5.0.0",
    "vite-plugin-dts": "~3.8.1",
    "vitest": "^1.3.1",
    "wscat": "^5.2.1"
  },
  "overrides": {
    "react-native": "0.76.9",
    "react": "18.3.1",
    "react-dom": "18.3.1",
    "react-native-reanimated": "3.17.5",
    "@types/react": "18.3.1"
  },

And here my segment implementation:

import { createClient } from '@segment/analytics-react-native';
import { AdvertisingIdPlugin } from '@segment/analytics-react-native-plugin-advertising-id';
import { AmplitudeSessionPlugin } from '@segment/analytics-react-native-plugin-amplitude-session';
import { AppsflyerPlugin } from '@segment/analytics-react-native-plugin-appsflyer';
import { FirebasePlugin } from '@segment/analytics-react-native-plugin-firebase';
import { IdfaPlugin } from '@segment/analytics-react-native-plugin-idfa';
import { Platform } from 'react-native';

const tracker = __DEV__ ? 'XXXXXXXXXXXX' : 'XXXXXXXXXXX';

export const segmentClient = createClient({
  writeKey: tracker,
  collectDeviceId: true,
  trackAppLifecycleEvents: true,
  debug: __DEV__ ? true : false,
  trackDeepLinks: true,
});

segmentClient.add({ plugin: new IdfaPlugin() });
if (Platform.OS === 'android') {
  segmentClient.add({ plugin: new AdvertisingIdPlugin() });
}
segmentClient.add({ plugin: new AppsflyerPlugin() });
segmentClient.add({ plugin: new AmplitudeSessionPlugin() });
segmentClient.add({ plugin: new FirebasePlugin() });

Here my dependencies on app/build.gradle:

dependencies {
    // The version of react-native is set by the React Native Gradle Plugin
    implementation("com.facebook.react:react-android")
    implementation("com.google.android.gms:play-services-ads-identifier:18.2.0") /** Added for AdvertisingID plugin **/

    if (hermesEnabled.toBoolean()) {
        implementation("com.facebook.react:hermes-android")
    } else {
        implementation jscFlavor
    }
}

And my authorizations in AndroidManifest.xml:

<manifest xmlns:android="http://schemas.android.com/apk/res/android">
  <uses-permission android:name="android.permission.INTERNET" />
  <uses-permission android:name="android.permission.SYSTEM_ALERT_WINDOW" />
  <uses-permission
    android:name="android.permission.SCHEDULE_EXACT_ALARM"
    android:maxSdkVersion="32" />
  <uses-permission android:name="android.permission.USE_EXACT_ALARM" />
  <uses-permission android:name="android.permission.POST_NOTIFICATIONS" />

  <uses-permission android:name="android.permission.USE_FINGERPRINT" />
  <uses-permission android:name="android.permission.USE_BIOMETRIC" />
  <uses-permission android:name="android.permission.VIBRATE" />
  <uses-permission android:name="android.permission.MODIFY_AUDIO_SETTINGS" />

  <uses-permission android:name="android.permission.CAMERA" />
  <uses-permission android:name="android.permission.RECORD_AUDIO" />

  <uses-permission android:name="android.permission.WRITE_CONTACTS" />
  <uses-permission android:name="android.permission.READ_CALENDAR" />
  <uses-permission android:name="android.permission.WRITE_CALENDAR" />
  <uses-permission android:name="android.permission.READ_EXTERNAL_STORAGE" />
  <uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />
  <uses-permission android:name="android.permission.READ_MEDIA_IMAGES" />
  <uses-permission android:name="android.permission.WRITE_SETTINGS" />
  <uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
  <uses-permission android:name="android.permission.WAKE_LOCK" />
  <uses-permission android:name="com.google.android.c2dm.permission.RECEIVE" />
  <uses-permission android:name="android.permission.RECEIVE_BOOT_COMPLETED" />
  <uses-permission android:name="com.google.android.gms.permission.AD_ID"/>
  <supports-screens
    android:normalScreens="true"
    android:largeScreens="false"
    android:xlargeScreens="false" />
  <application
    android:name=".MainApplication"
    android:label="@string/app_name"
    android:icon="@mipmap/ic_launcher"
    android:roundIcon="@mipmap/ic_launcher_round"
    android:allowBackup="true"
    android:theme="@style/AppTheme"
    android:supportsRtl="true"
    android:largeHeap="true">
    <meta-data
      android:name="com.mixpanel.android.MPConfig.EventsEndpoint"
      android:value="https://api-eu.mixpanel.com/track?ip=1" />
    <meta-data
      android:name="com.mixpanel.android.MPConfig.PeopleEndpoint"
      android:value="https://api-eu.mixpanel.com/engage?ip=1" />
    <meta-data
      android:name="com.mixpanel.android.MPConfig.GroupsEndpoint"
      android:value="https://api-eu.mixpanel.com/groups" />
    <!-- [START] react-native-firebase/messaging override default notif icon -->
    <meta-data
      android:name="com.google.firebase.messaging.default_notification_icon"
      android:resource="@drawable/ic_notification" />
    <!-- [END] react-native-firebase/messaging override default notif icon -->
    <activity
      android:name="com.theartofdev.edmodo.cropper.CropImageActivity"
      android:theme="@style/Base.Theme.AppCompat" />
    <activity
      android:name=".MainActivity"
      android:label="@string/app_name"
      android:configChanges="keyboard|keyboardHidden|orientation|screenLayout|screenSize|smallestScreenSize|uiMode"
      android:launchMode="singleTask"
      android:windowSoftInputMode="adjustPan"
      android:screenOrientation="portrait"
      android:exported="true"
      android:theme="@style/BootTheme">
      <intent-filter>
        <action android:name="android.intent.action.MAIN" />
        <category android:name="android.intent.category.LAUNCHER" />
      </intent-filter>
      <intent-filter android:autoVerify="true">
        <action android:name="android.intent.action.VIEW" />
        <category android:name="android.intent.category.DEFAULT" />
        <category android:name="android.intent.category.BROWSABLE" />
        <data android:scheme="https" />
        <data android:host="www.toasty.family" />
      </intent-filter>
            <intent-filter android:autoVerify="true">
        <action android:name="android.intent.action.VIEW" />
        <category android:name="android.intent.category.DEFAULT" />
        <category android:name="android.intent.category.BROWSABLE" />
        <data android:scheme="https" />
        <data android:host="toasty.onelink.me" />
      </intent-filter>
      <intent-filter>
        <action android:name="android.intent.action.VIEW" />
        <category android:name="android.intent.category.DEFAULT" />
        <category android:name="android.intent.category.BROWSABLE" />
        <data android:scheme="toasty" />
      </intent-filter>
    </activity>
    <meta-data
      android:name="com.google.android.gms.wallet.api.enabled"
      android:value="true" />
  </application>
</manifest>

[renanbronchart]

And even if the plugin would not work in my config, it shouldn't stop send any event to segment.
It's very critical for me in production.
Do you think about any solution or origin of problem?

[sunitaprajapati89]

@renanbronchart: Thank you for your feedback, and I completely understand the criticality of ensuring events are sent reliably in production, even if the Advertising ID isn't available.

To clarify, the AdvertisingIdPlugin is designed as an enrichment plugin within the Segment analytics framework. Enrichment plugins are intended to enhance events by adding contextual data (in this case, the Advertising ID and ad tracking status) before they are forwarded to Segment or other destinations. The mindset behind this is to ensure that events are as complete and accurate as possible once the required information is fetched. As a result, the plugin queues events temporarily while it attempts to retrieve the Advertising ID—processing and sending them once the data is available or after handling any failures (e.g., by setting the ID to null or undefined in cases where it's unavailable).

This queuing approach prevents incomplete events from being sent prematurely, but I recognize that in your configuration, if the Advertising ID fetch consistently fails (e.g., due to Google Play Services issues or permissions), it could lead to delays or perceived blocking.

If your requirements prioritize sending events immediately, even without the enrichment (i.e., bypassing the queue when the ID isn't available), you have a couple of options:

• Modify the Existing Plugin
• Create a Custom Plugin

For now, I would recommend updating the fetchAdvertisingInfo method something like below and test:

private async fetchAdvertisingInfo(): Promise<void> {
  const advertisingIdPromise = this.fetchAdvertisingId();
  const limitAdTrackingStatusPromise = this.fetchLimitAdTrackingStatus();
  try {
    // eslint-disable-next-line prefer-const
    let [id, status] = await Promise.all([advertisingIdPromise, limitAdTrackingStatusPromise]);
    // Handle null status (e.g., native failure) by assuming enabled if id null
    if (id === null && status === null) {
      status = true; // Assume enabled on failure
    }

    if (id === null) {
      this.analytics?.track('LimitAdTrackingEnabled (Google Play Services) is enabled');
      this.advertisingId = null; // CHANGED: Use null for unavailable, not undefined
    } else {
      this.advertisingId = id;
    }

    // NEW: Set isLimitAdTracking here to ensure initialization
    this.isLimitAdTracking = status ?? true; // Default to true on null

    await this.setContext(id ?? undefined, status ?? true); // CHANGED: Handle nulls safely
  } catch (error) {
    this.handleError(error);
  }
}

Feel free to patch the plugin according to your need.