BD doesn't show HiDPI mode in my hd monitor

[jutah76]

Hi everyone, I'm a novice to this fantastic app that I'm trying out during the trial period. In my current setup, I have 3 monitors connected to an UD22 docking station with DisplayLink. On the 27-inch QHD monitor, I see the "HiDPI" option in the dropdown and have the ability to set the flexible scale. On the other two 27 and 24-inch HD monitors, neither the HiDPI option nor the flexible scale option is available in the dropdown.

[waydabber]

Hi there - sadly for DisplayLink (not natively connected) displays the app can't create additional resolutions, since the display is managed by the DisplayLink app. The closest thing you can do is to create a virtual screen in the app and stream (or mirror) it to your DL display.

[jutah76]

The thing is that one of the monitor, that runs via docking and display link, shows both HiDPI option and even the flexible scale toggle

[waydabber]

This monitor seems to have a native connection. Many DisplayLink capable docks have one native connection (as USB-C can handle a native DP-alt-mode channel) and additional USB based DispalyLink connections (these need the DisplayLink app to operate).

[jutah76]

thank yu!

To get the 3 monitors working via the Dell docking station (UD22) I installed the DisplayLink software, which does the job.
So, to use my two main monitors with Better Display, should I connect one directly to the Mac and one to the docking station?

[waydabber]

Yes, you should try connecting directly (or natively) as much displays as you can (and supported by your Mac), the rest (preferably not your main display) via DisplayLink.