Resetting the app settings blocks free trial access (I had 13 days left)

[uptimized]

Hey,
I was messing around with the app settings since after disconnecting the external monitor and connecting it again, some settings seem to have changed, and I couldn't get it back to where it was when I first set it up. So I just decided to reset it all.

After I did, I've completely lost access to the free trial, and now it just says my trial had expired, even though I had 13 days left of the trial.

I don't have time machine set up to bring back the old files.

I'll happily buy the license if it solves my issue and I can keep the settings after disconnecting the external monitor (unplugging mac in clamshell mode).

macbook m2 pro
macOS Sequoia 15.7.2
Version 4.0.4 Build 45613

~ % /Applications/BetterDisplay.app/Contents/MacOS/BetterDisplay manageLicense -status

Activation Status: Not activated
Activation Email: Not available
License Key: Not available
Activation Date: Not available
Activation ID: Not available
Expiration Date: Not available
Trial Start Date: Not available
Trial Days Remaining: Not available

[waydabber]

The app normally should not forget its settings after disconnecting an external display (unless there is a rare issue which the display which results in an unstable identifier preventing macOS to identify the display properly when it is connected).

How did you reset the app settings? Using the built-in "reset" button under Settings > Application? That should not affect the trial (to reset the trial, you have to remove the Paddle license file manually from under ~/Library/Application Support/BetterDisplay, but the app normally doesn't do that).

[waydabber]

Note: I see this under Issues as well, I'll close this one to prevent duplications.

#4876